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    Frequently Asked Questions


    Do I have to pay VAT on mobility products in Ireland?

    Many essential mobility aids, such as adapted mobility scooters, powerchairs, and wheelchairs, are subject to a 0% VAT rate in Ireland. For other items, such as riser recliners or profiling beds, if you have a chronic illness or disability, you may be eligible to reclaim VAT from Revenue using Form VAT 61A. BetterLiving provides itemised invoices with every purchase to make this process simple.

    Can I try these products before I buy?

    Yes. You can test our full range of mobility scooters, chairs, and beds at our showrooms in Dublin (Artane) and Portlaoise. For mobility items like powerchairs and mobility scooters, we also offer free home assessments across Ireland, where our product specialists bring the equipment to you to test in your own living space.

    What happens to my riser recliner if there is a power cut?

    For your safety, our riser recliners (such as the Nevada and Joyce ranges) include a battery backup system. By installing two standard 9V batteries, the chair can be returned to its original seated or standing position at least once during a power failure, ensuring you are never stuck in a reclined position.

    Will a profiling hospital bed look out of place in my home?

    No. At BetterLiving, we specialise in community-style profiling beds. Unlike sterile hospital beds, our home profiling beds feature high-quality wooden surrounds (Oak or Beech) and integrated side rails, providing full clinical functionality while matching your home’s existing furniture.

    How do I know if an electric wheelchair will fit through my doors?

    Standard Irish interior doors are typically 760 mm to 810 mm wide. Most of our indoor/outdoor powerchairs, such as the AirFold, have a total width of under 620 mm. We list exact "Total Width" specifications on every product page to ensure you can navigate your home with confidence.

    Do you provide assembly for large items like beds and recliners?

    Yes. For heavy or complex items, we offer an Engineered Delivery Service (€130). Our trained technicians will deliver the item to your room of choice, fully assemble it, demonstrate all the safety features, and take away all packaging. Standard daily living aids are delivered via fast nationwide courier for €9.95.