Yes, delivery is free on all orders over €100. For orders under €100, a delivery charge applies at checkout.

Most in-stock items are delivered within 3–5 working days. Larger items like riser recliners, beds and stairlifts may take longer depending on stock and installation scheduling. We'll confirm a timeframe when you order.

You can toggle prices to show either Inc. VAT or Ex. VAT using the switch at the top of the site, so you can see the price that applies to you

Mobility scooters, powerchairs, and wheelchairs are zero-rated for VAT in Ireland. 0% VAT applies automatically at checkout, with no application or proof of disability required. Other daily living aids may qualify for a separate VAT refund scheme (claimed via Revenue's VAT 61A form after purchase). See our VAT Relief and Refunds page for details.

Yes, our returns policy allows you to return most items within a set period of receipt. Full terms are on our Shipping, Delivery and Returns page.

All our products come with a minimum 12 month warranty. Some items carry an extended manufacturer's warranty. See our Manufacturer's Guarantee Policy for full details.

Call us on 0818 989 353 to arrange a free home assessment. Our team will measure your stairs and talk you through the right stairlift for your home before booking installation. Or book your free home assessment here.

Contact our customer service team directly. We'll arrange a repair, part replacement, or service visit depending on the issue and your warranty cover.

Absolutely. Call us on 0818 989 353 and our team can talk through your needs, or visit one of our showrooms in Portlaoise or Dublin to try products in person.

We cover locations nationwide from our Portlaoise and Dublin bases. Call 0818 989 353 to check availability in your area and arrange a visit or book a home demonstration here.

Walk-ins are more than welcome, but booking ahead means we can have specific products ready for you to try and ensure a team member is free to assist. Call us on 0818 989 353.

Call 0818 989 353 or use our Book Home Demonstration form to request a visit. Our team will bring the product to you so you can try it in your own home before deciding.

Yes! Visit our Portlaoise or Dublin showroom to try scooters, powerchairs, riser recliners and more in person, or book a free in-home demonstration if travel isn't easy for you.